NetSuite Managed Services | Epiq — Your Dedicated NetSuite MSP
Oracle NetSuite Alliance Partner

NetSuite Managed Services

Our certified NetSuite consultants & CPAs provide:

  • NetSuite Managed Services & Ongoing Support
  • Fixed-Price Monthly Retainer Plans
  • Proactive System Monitoring & Optimization
  • NetSuite Consulting & Custom Development
  • User Training & Adoption Programs
  • And More
Schedule a Call

Get in Touch

A certified consultant responds within 24 hours — honest advice, no pressure.

  Your information is private and never shared.

Oracle NetSuite Alliance Partner
Certified Experts
300+
NetSuite Clients
Experience
15+
Years as NetSuite MSP
Response Time
Same Day
U.S.-Based, No Offshore
300+
NetSuite Managed
Service Clients
15+
Years as a
Certified NetSuite MSP
98%
Client
Retention Rate
24h
Guaranteed
Response Time
100%
U.S.-Based
No Offshore Teams
Managed Services
NetSuite Managed Services & Support Plans

Every Epiq managed services plan pairs you with a dedicated U.S.-based consultant who knows your business — not a rotating help desk or offshore ticket queue.

Dedicated Managed Support & Helpdesk

Monthly retainer plans with your own dedicated consultant. Same-day response on all issues. Your expert knows your configuration, your workflows, and your team — you never re-explain yourself.

Proactive Monitoring & Optimization

We don't wait for things to break. Ongoing system health reviews, workflow audits, and module optimization keep your NetSuite running at peak performance — before issues become problems.

Custom Development & Integrations

SuiteScript, SuiteFlow, and integrations with Shopify, Salesforce, EDI, payroll, and 50+ platforms. Your MSP plan includes ongoing development hours — no surprise project fees.

User Training & Adoption Programs

Role-based training on demand. We build custom training materials for your configuration and track adoption metrics at 30, 60, and 90 days — because a system no one uses is money wasted.

Why Epiq
If It Can Be Done in NetSuite,
We Handle It

Not seeing exactly what you need? With over 300 clients on managed plans, we've handled every configuration, every integration, and every support scenario imaginable.

  • One Expert, Your Account

    Your dedicated U.S.-based consultant owns your account. They know your business, your config, and your team — no handoffs, no re-explaining.

  • Fixed Monthly Pricing

    No surprise invoices. Your managed services retainer covers all agreed support, development hours, and optimization work. Period.

  • Oracle Alliance Partner

    Highest Oracle certification tier — direct escalation paths, priority resources, and partner-level pricing unavailable through uncertified firms.

  • Industry-Specific Expertise

    Manufacturing, distribution, services, nonprofits — your consultant has deep vertical experience, not a generic MSP background.

🎍

Oracle Alliance Partner

Highest Oracle certification tier — direct escalation paths, priority resources, and partner-level license pricing unavailable elsewhere.

🔐

No Offshore. No Ticket Queues.

Every Epiq managed services client gets a U.S.-based consultant who picks up the phone. Not a rotating offshore support pool.

📊

Outcomes, Not Hours

Clients on managed plans average a 40% reduction in manual reporting time within 90 days. We measure business results, not billable hours.

⚙️

Proactive, Not Reactive

Monthly health checks, workflow reviews, and performance audits keep your system optimized before problems appear — not after.

🏭

Industry-Deep Experience

Manufacturing, wholesale distribution, SaaS, professional services, nonprofits — deep vertical expertise in your specific workflows.

🔒

Fixed-Price Retainer

One monthly fee covers your support, development hours, training, and optimization. No scope creep. No surprise invoices. Ever.

How It Works
Your Managed Services Journey

Getting started with Epiq managed services is straightforward. From your first call to an active support plan in days, not weeks.

1

Free Health Check

30-point system audit covering workflows, unused modules, reporting gaps, and security. Delivered within 5 business days.

2

Custom Plan Built

We scope a fixed-price monthly plan around your specific needs, team size, and business goals. No generic packages.

3

Consultant Assigned

Your dedicated U.S.-based consultant is introduced, onboarded to your system, and available same-day from day one.

4

Ongoing Partnership

Monthly reviews, proactive optimization, training, and development. Your NetSuite keeps improving — we never just maintain.

“
We've had three NetSuite partners over the years. Epiq is the only one who felt like a true managed services partner. One consultant, same person every time, fixes things before we even know there's an issue. That's what we actually needed.
SR
Sarah R. Director of Operations, Mid-Market Distribution Company
Common Questions
Frequently Asked
What does a NetSuite Managed Services plan include?
+
Every Epiq managed services plan includes a dedicated U.S.-based consultant, same-day response support, monthly system health reviews, workflow optimization, a set number of development/customization hours, and user training on demand. Plans are fixed-price and scoped around your specific needs — not a generic package.
What is a NetSuite MSP and why do I need one?
+
A NetSuite MSP (Managed Service Provider) is a certified partner who handles ongoing support, optimization, training, and development of your NetSuite environment under a monthly retainer. Instead of paying time-and-materials rates for every change, you have a predictable fixed cost and a dedicated expert always available. Most businesses need an MSP when they realize internal NetSuite expertise is expensive to hire and maintain.
How quickly does your team respond to support issues?
+
Managed services clients receive same-day response on all issues during business hours. Critical issues are triaged within 2 hours. Because your dedicated consultant already knows your system, resolution is typically much faster than any generic help desk. There is no offshore routing and no ticket queues.
Can Epiq manage NetSuite if we already had a different implementation partner?
+
Absolutely — this is one of our most common scenarios. We start with a free system health check to understand your configuration fully. Within a few weeks, your dedicated consultant knows your system as well as anyone. We take over managed support, fill in any gaps from the original implementation, and begin proactive optimization from there.
How much do NetSuite managed services cost?
+
Monthly managed services retainers typically range from $2,500 to $15,000+ depending on your team size, the number of modules in use, development hours included, and the complexity of your environment. Every plan is scoped and priced individually — book a free consultation and we'll give you an honest estimate within 24 hours.
What industries does Epiq specialize in for managed services?
+
Epiq has deep managed services experience in wholesale distribution, manufacturing, professional services, SaaS/software companies, and nonprofits. Vertical expertise matters because your consultant needs to understand how your industry operates in NetSuite — not just how to use the software generically.

Ready to Experience NetSuite Managed Services Done Right?

Book a free 30-minute consultation with an Epiq managed services specialist. We'll review your current environment, identify gaps, and recommend a plan built around your business — not a generic package.

  • Free 30-point NetSuite health check included
  • Fixed-price plan delivered within 5 business days
  • Dedicated U.S.-based consultant from day one
  • No contracts — flexible monthly plans
  • Oracle Alliance Partner — top certification tier

Schedule a Free Consultation

Tell us about your NetSuite environment — a certified MSP specialist responds within 24 hours.

  Your information is private and never shared.

Epiq