NetSuite Managed Services | Epiq
Oracle NetSuite Alliance Partner

Your Dedicated NetSuite Partner — Done Right

One certified partner for implementation, support, and optimization. No call centers. No offshore tickets. No handoffs — a dedicated U.S.-based expert who knows your business.

Same-day response, U.S.-based team — not an offshore ticket queue

300+ successful implementations across manufacturing, distribution & services

Dedicated consultant on your account — one expert, not a rotating team

Fixed-price engagements — no surprise invoices, ever

Oracle NetSuite Alliance Partner
Get Your Free Strategy Call

A certified NetSuite consultant responds within 24 hours — honest advice, no sales pressure.

🔒 Your information is private and never shared.

300+
NetSuite Clients
15+
Years Experience
24h
Response Guarantee
98%
Client Satisfaction
#1
Alliance Partner Tier
The Problem
Is Your NetSuite Underperforming?

Oracle support feels like a black hole

Tickets submitted. Days pass. No resolution. Nobody knows your configuration.

Your implementation stalled or went over budget

Reports are wrong, workflows are broken, and your team hasn't adopted the system.

No one on your team owns NetSuite deeply

Every change requires an expensive consultant. You can't move fast enough.

You're paying for modules you don't fully use

NetSuite is powerful — but only when configured precisely for your industry.

Our Solution
A True Partner, Not Just a Vendor

Dedicated consultant assigned to your account

One expert who knows your business, your config, and your team. You never re-explain yourself.

Same-day support with a U.S.-based team

No offshore routing. No ticket queues. Certified experts who respond the same business day.

Ongoing optimization long after go-live

We stay engaged — tuning, training, and evolving your system as your business grows.

Industry-specific configuration from day one

Manufacturing, distribution, services, nonprofits — configured for your workflows.

Why Choose Epiq
What Makes Us Different

Every NetSuite partner claims to be certified. Here is what actually sets Epiq apart from everyone else in the market.

🎍

Oracle Alliance Partner

Highest Oracle certification tier — giving you access to direct Oracle escalation paths, priority resources, and partner-level pricing unavailable through uncertified firms.

🎯

No Offshore, No Handoffs

Your dedicated consultant is U.S.-based, owns your account, and picks up the phone. You never explain your business to someone new from a rotating support pool.

⚙️

Full Lifecycle Coverage

From scoping and implementation through training, optimization, and ongoing managed support — one partner handles your complete NetSuite journey.

🏭

Deep Industry Expertise

Proven vertical experience in manufacturing, wholesale distribution, professional services, and nonprofits. We configure NetSuite to match how your industry actually works.

🔒

Transparent Fixed Pricing

No surprise invoices. No scope creep charges. We define deliverables, set a fixed price, and deliver. You always know exactly what you're paying for.

📊

Outcomes, Not Hours

Our clients average a 40% reduction in manual reporting time within 90 days of go-live. We measure business outcomes — not billable hours.

Our Services
Everything NetSuite, Under One Roof

Whether you're evaluating NetSuite for the first time or rescuing a struggling implementation, Epiq covers it all.

01

NetSuite Implementation

Full-cycle implementation from discovery and configuration through data migration, UAT, training, and go-live. Fixed-price. Industry-configured from day one.

02

Managed Support & Helpdesk

Monthly retainer plans with a dedicated U.S.-based consultant. Same-day response. Proactive monitoring. Your NetSuite always running at its best.

03

System Health Check & Optimization

Free 30-point system review covering workflow efficiency, unused modules, reporting gaps, and security. Identify what's costing you money and fix it fast.

04

Customization & Integration

SuiteScript, SuiteFlow, and integrations with Shopify, Salesforce, HubSpot, EDI, and 50+ platforms. NetSuite extended to fit your exact workflow.

05

Training & User Adoption

Role-based training programs that drive adoption across finance, operations, and warehouse teams. We measure adoption rates — not hours billed.

06

NetSuite Rescue & Recovery

Failed implementation? Wrong configuration? Our rescue program gets your system stable, your data clean, and your team productive. Results within 30 days.

We've worked with three NetSuite partners over seven years. Epiq are the first ones who actually know our business. When something breaks on a Friday, someone picks up the phone. That alone is worth everything.
MR
Michael R. VP of Finance, Mid-Market Distribution Company
Common Questions
Frequently Asked
How is working with Epiq different from going directly to Oracle?
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Oracle sells the license. We implement, configure, support, and optimize it. Oracle's direct support is tier-based and generic — Epiq gives you a dedicated consultant who knows your specific business, your configuration, and your team. Think of Oracle as the manufacturer and Epiq as the specialist who keeps your system at peak performance.
How much does a NetSuite implementation cost?
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Implementation costs vary by company size, modules required, data complexity, and integrations. Most mid-market engagements range from $25,000 to $150,000+. We always provide a fixed-price quote after a free discovery call. Book a free strategy call and we'll give you a realistic estimate within 24 hours.
What is a NetSuite Alliance Partner and why does it matter?
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An Alliance Partner is Oracle's highest partner certification level. Epiq's consultants have passed Oracle's technical certification exams, completed a verified number of successful implementations, and maintain a direct relationship with Oracle — including access to priority escalation paths and partner-level license pricing.
How quickly do you respond when there's a NetSuite issue?
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Managed support clients receive same-day response on all issues, with critical issues triaged within 2 hours during business hours. Your dedicated consultant knows your system — resolution is typically faster than any generic support desk. Epiq is U.S.-based with no offshore routing.
Can you help if our current NetSuite implementation went wrong?
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Yes — this is one of our most common engagements. We start with a free system health check to identify exactly what's broken or misconfigured. From there we build a recovery roadmap and move as fast as you need. Most clients see measurable improvement within 30 days.
Do you support existing NetSuite customers, not just new implementations?
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Absolutely — supporting and optimizing existing NetSuite environments is a large part of what Epiq does. Whether you need ongoing admin support, module optimization, custom workflow development, or just someone to call when something breaks, our managed services plans are designed exactly for this.

Ready to Experience NetSuite Done Right?

Book a free 30-minute strategy call with an Epiq certified consultant. No pressure — just honest advice about your NetSuite goals.

Book Your Free Call →

Epiq's certified consultants respond within 24 hours — U.S.-based, no offshore